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“Delivering Goods, Improving Lives” is Mavyn mission during pandemic crisis. Get updates on the actions we're taking to keep our customers and team members safe during the Coronavirus (COVID-19) outbreak.
Here's how we are responding.

Coronavirus (COVID-19) Resource Center

Welcome to Mavyn’s Resource Center for Coronavirus (COVID-19). As we face the challenges of coronavirus together, we aim to provide support to employees. truckers and drivers with relevant information and resources. Employees, Truckers and drivers are working tirelessly to get vital goods into the communities that need them–from food and water to medical supplies and cleaning products. We’re here to help the heroes at home and on the road.

The information on this website is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of a physician or other qualified healthcare provider with any questions you may have regarding professional medical advice, diagnosis or treatment. This information is updated as of May 03, 2020. Please check with your state, local, and central authorities for the latest advisories. Mavyn also encourages you to check with your employer, if applicable, for any relevant resources or guidance/policies.

Mavyn Resources

Staying Informed – Coronavirus and Safety

1. What is “coronavirus” and what are the common symptoms?
According to the MoH&FW, coronaviruses are types of viruses. COVID-19 is a specific new type of coronavirus. Potential symptoms may include fever, cough and shortness of breath.

2. How does Coronavirus spread?
The Ministry of Health and Family Welfare that the virus can be spread between humans in small droplets from sneezes, coughs, or hand to hand contact. The virus cannot be absorbed through the skin, but it can infect individuals who touch their faces after coming in contact with it. Ministry of Health and Family Welfare has provided these guidelines to protect yourself

3. Is there guidance on handling pallets and other packaged goods?
The Health Ministry states that the risk of contracting the virus is low when handling packaged products. While the extent of the risk is unknown, Health Ministry guidance states that COVID-19 is unlikely to survive on surfaces that are shipped over a period of days or weeks at ambient temperatures.

4. Where can I find information on state permits and exemptions of MoH&FW?
Please reference the State Government site for information on Emergency Declarations, Waivers, Exemptions and Permits. The State Government recommends you check each State’s Web site and search for “Issued Emergency Declarations” if you are interested in more details.

5. What are the Ministry of Health and Family Welfare recommended habits to prevent the spread of COVID-19?
  • Use your own pens and clipboards when marking paperwork or scale tickets at a facility.
  • Wash your hands with soap and water often. If soap and water are not available, use hand sanitizer that is 60% or higher in alcohol content.
  • Avoid touching your eyes, nose, and mouth if your hands are not clean.
  • Cover your mouth when coughing or sneezing (tissue or your flexed elbow)
  • Avoid close contact with people who are sick, sneezing or coughing
  • Stay at home when you are sick, and when recommended by authorities
  • Clean and disinfect surfaces and objects people frequently touch

6. What should you do if you’re sick or think you may be sick?
If you are sick or think you may be sick, the CDC recommends that you stay home except to seek medical care. Please see additional State of Central websites guidelines for more.

Employee Resources

1. What safety precautions has Mavyn implemented at its office facilities?
To control this pandemic situation, we have prepared Covid-19 policy. We are ensuring it will be adhered strictly by all stakeholders in all offices. Below are few important points of policy -

  • Thermal Screening history chart
  • Restricted visitor timings and prior appointmen
  • Mask compulsory
  • Sanitization 3 times a day
  • Personal water bottle
  • Physical distancing of 6 feet

2. How is Mavyn monitoring the exposure to its workforce of COVID-19?
  • We ensure that our all staff will follow company Covid-19 policy which stats that any staff who is coming after lockdown must get Covid-19 test done and report to office with report if negative.
  • If any employee exhibiting symptoms than that staff will be asked to stay home and self-isolate and informing their supervisor at the earliest opportunity and to work remotely to reduce their risk.
  • Corporate individual insurance policy upto sum of Rs. 10 lac for each staff.

3. What guidelines are being followed by Mavyn at workplace?
Chetak is following standard guidelines drafted and designed to operate in maximum precautions -


Trucker Resources

1. How Mavyn is handling State border crossings and check stops?
  • We are continuously educating our drivers on Do’s and Do not’s guidelines issued by GOI.
  • We are regularly sending SMS’s and Voice call’s to drivers on their registered Mobile numbers.
  • We are providing the Health Kit to each driver which includes –

    100 ml hand sanitizer

    2 Masks

    2 set of hand gloves

2. What precautions Mavyn is undertaking to ensure disinfected vehicles?
We have provided spray machine with sodium hypochlorite at each approved office and at fleet hubs so that all vehicles can be sanitized prior to send for loading at customer end.

3. Whatpolicies/procedures have you implemented for your drivers across India?
  • Driver Pooling – It is a new concept in Industry designed by our team to control the risk of Covid-19. In this concept only specific drivers are allowed to operate within the compound/fleet yard to limit the movement of drivers. This will maintain the hygiene and safety.
  • Insurance – we have taken pool Covid-19 health policy for drivers upto sum of 50 lacs.

In case you need more detail about the actual operational status for your shipments and customers in your geography, please contact your key account manager.

For more information, we recommend to visit WHO’s Q&A on coronaviruses (Covid-19), the CDC’s FAQ on the issue.

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